Support » Plugin: The GDPR Framework By Data443 » The consent is not saved (Contact Form 7)

Viewing 9 replies - 1 through 9 (of 9 total)
  • Same problem here. Email was sent by CF7 after acceptance but no data was saved by the GDPR plugin.

    Plugin Author indrek_k

    (@indrek_k)

    Hi there!

    Thanks for the bug report. I’ll run some additional tests on my local setup and see if I find anything.

    Thanks, waiting for some news. Honestly I’m still wondering if I need to store data acceptance from a simple CF7 form if it just sends emails, it doesn’t store anything (along with Flamingo plugin, for example), and data are not collected for other purposes than replying to requests. Some people say checkbox consent is enough to make the form GDPR compliant, some other say no. What a hell…

    You have to inform about your privacy policy in your contact form and make this clickable by checkbox. Further you have to inform why the data are necessary for you and what you are doing with those. It has to be a permission field in your contact form. All is depending on what kind and what amount of data you are collecting.

    Ok for Privacy Policy information and explicit acceptance (checkbox) before email being sent. So – in your opinion – if you don’t store any data on the site and/or you don’t use collected data for other purpose than replying to the contact email sent by form, you don’t have to save given consents and let visitors access to them? Uhmmm that’s my worry… sorry, maybe there’s too much GDPR panic around… thanks anyway.

    Thread Starter Valdinia

    (@valdinia)

    @indrek_k any luck replicating the bug?

    Plugin Author indrek_k

    (@indrek_k)

    @valdinia maybe! Can you guys let me know what version of PHP you’re using?

    @christian70 and @vierkreis2016:

    > Honestly I’m still wondering if I need to store data acceptance from a simple CF7 form if it just sends emails, it doesn’t store anything (along with Flamingo plugin, for example), and data are not collected for other purposes than replying to requests.

    No, not for a simple contact form! You don’t even need the checkbox. See this knowledge base post: https://codelight.eu/wordpress-gdpr-framework/knowledge-base/do-my-contact-forms-need-a-consent-checkbox/

    In the case of emails, the consent is implied by clicking on the “submit” button and it is logged by the email’s timestamp. This covers everything GDPR requires (to my knowledge).

    Although, technically you are still storing the customer’s personal data. Not on the website, but in your inbox! This means that theoretically:
    1) If the customer wishes their data to be deleted, you should delete the email
    2) Once you no longer need the data, you should delete the email.

    So in the long run, it’s probably easier to have Flamingo or something (integration coming up, sorry for the delay..) and automate the whole thing.

    Hope this helps. I know it’s confusing.

    Thank you again. Now, step by step, GDPR rules are getting a bit clearer to me.
    As far as the main issue here, I’m using PHP 7.0.25.
    Thanks.

    Thread Starter Valdinia

    (@valdinia)

    I was using PHP 5.6.36 but after your reply I switched to PHP 7.1.17
    Now the consent is saved, I can see it in the “Edit User” page, in the “GDPR Data
    Consents given” section, as expected.

    Thank you so much for your help!
    Valdinia

Viewing 9 replies - 1 through 9 (of 9 total)
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