the commenter information is for someone else
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We have a website on Wordperss v5.2.4 and we’re using wpdiscuz v5.3.2 plugin for handling comments.
Recently we’ve changed our template. So, we build a template and moved all the website along with the database to another server, then applied the new template.
Now we are facing a serious problem:
Most of the people who commented, reported that their name and their Email address belong to someone else.
We tried some solutions for solving this problem
1- We deleted contents in wp_wc_comments_subscription table.
2- We decided to delete receiving cookies named:
comment_author_ [hash]
comment_author_email_ [hash]
3- We deleted content within .wc_email and .wc_name fields via Javascript.
4- We added autocomplete=”off” on “form” element of comment.
But the problem still exists 🙁
This is happening to people who commented on our website before changing the template.
Would you please help us to understand what’s the problem and how we should solve it?
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Do you use the cache module that is built into WP Optimize or do you use a different cache plugin?
I opened a ticket with WP Optimize a few days ago. If you want to view it or participate in the conversation you can do so at https://wordpress.org/support/topic/visitor-details-are-being-cached-in-the-comments-form/
I would have replied sooner but WordPress didn’t alert me to your reply.
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