Support » Plugin: Comments - wpDiscuz » the commenter information is for someone else

  • We have a website on Wordperss v5.2.4 and we’re using wpdiscuz v5.3.2 plugin for handling comments.

    Recently we’ve changed our template. So, we build a template and moved all the website along with the database to another server, then applied the new template.

    Now we are facing a serious problem:

    Most of the people who commented, reported that their name and their Email address belong to someone else.

    We tried some solutions for solving this problem

    1- We deleted contents in wp_wc_comments_subscription table.

    2- We decided to delete receiving cookies named:

    comment_author_ [hash]

    comment_author_email_ [hash]

    3- We deleted content within .wc_email and .wc_name fields via Javascript.

    4- We added autocomplete=”off” on “form” element of comment.

    But the problem still exists 🙁

    This is happening to people who commented on our website before changing the template.

    Would you please help us to understand what’s the problem and how we should solve it?

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Viewing 4 replies - 1 through 4 (of 4 total)
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