Support » Plugin: WooCommerce » The checkout process is slowing down.

  • Describe the bug
    When placing an order confirmation page loads very slow (30-40 seconds)

    To Reproduce
    Steps to reproduce the behavior:

    Add product to card
    Try to pay an order
    Expected behavior
    Loading confirmation page shouldn’t take so long.

    I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
    This bug happens with a default WordPress theme active, or Storefront.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tseten D

    (@tibetanitech)

    Hi @astre,

    I understand your confirmation or thank you page takes time to load and it is slow.

    I ran a test on my test site multiple times and I was not able to replicate this behavior, therefore it is possible that something else is going on with your site.

    I recommend checking the following link to understand how to fix a WooCommerce slow site performance:

    https://woocommerce.com/posts/woocommerce-site-slow-fixes/

    Oh thank you so much for such a quick response, I already followed this link and tried everything, I have 2 more sites on which I have never encountered a problem. I do not know what to do. I lose customers every day. How can I find the action that takes so long on load?
    Thanks, Aleks.

Viewing 2 replies - 1 through 2 (of 2 total)
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