Support » Plugin: Smartsupp Live Chat » The chat plugin stopped working

  • Resolved davidgimenez

    (@davidgimenez)


    Today I could see that deactivating the plugin and activating it does not allow me to connect as a user and throws that error:
    Cannot parse API response JSON. Error: Syntax error

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  • Plugin Author Smartsupp

    (@smartsupp)

    Hi,

    there was an issue with the plugin, luckily we have managed to fix it, so everything should be working again.

    We apologize about the issues.

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