Support » Themes and Templates » The changes to Not Approved Theme were made and Reviewer is not responding!

  • I have submitted a new theme about 2 months ago First it was under New list and after about 1 month was finally moved to the reviewer. It was owned by “esmi”. He looked at the theme and found some bugs. He updated the ticket with the list of changes that needs to be updated. Then simply closed the ticket. Later i have placed couple questions to the ticket but never received any response back from ESMI. We have updated the theme with fixes and uploaded the newly updated theme to the current ticket.

    My question is: The status of the ticket is “CLOSED” so, should i simply wait for the ESMI to review the theme again? or the ticket is closed? Or should i resubmit the new theme again as new and thus wait another 2 months lol for it to be reviewed?

    I don’t understand why the ticket was closed in the first place!


Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi


    Forum Moderator

    “he” is a “she”. And if you update a theme after it has been submitted (and especially whilst a review is in progress), the theme drops back to its new place in the queue. I’m sorry but you’ll just have to wait until the re-submitted theme reaches the top of the queue again.

    Esmi, quick question!

    currently it says “Ticket is closed” Means that now one is going to look at my new updates? I don’t get it! Should i simply wait or resubmit my updated (with corrections) theme again as a new?


    “esmi” Please answer my question!


    Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    Mike? The theme reviews are performed by a team. You really need to stop targeting one reviewer like that.

    Instead of posting here repeatedly please work with the theme review team instead and contact them.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘The changes to Not Approved Theme were made and Reviewer is not responding!’ is closed to new replies.