The case when free is much better than premium.

  • adeemon322

    (@adeemon322)


    1 month, 1 week ago

    I’ve bought that plugin 30 April. Just from the start I’ve got the critical issue: my “Add to cart” button fals intyo the infinite loop due to “Cannot read properties of undefined (reading ‘siblings’)”.

    I’ve made a ticket with that info, screenshots and video.

    Today is the May 8. I’ve got no any support yet. Free plugin ajax works without any problem.

    • This topic was modified 1 month ago by adeemon322.
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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 month, 1 week ago

    @adeemon322

    Hi mate,

    Thanks again for your message, and we truly regret the inconvenience you’ve experienced.

    As mentioned, our support team is actively working on your ticket, and if we’re unable to resolve the issue, we’ll absolutely issue a full refund, you don’t need to worry.

    We’d also kindly ask if you could consider updating or removing your review while we work on the solution. Low ratings affect not only our plugin’s visibility but also its long-term sustainability, especially for small dev teams like ours that rely heavily on community support.

    Best regards, Quadlayers Support Team.,

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 month ago

    @adeemon322 Hi mate,

    We’re happy to inform you that the issue you were experiencing has been successfully resolved. Could you please check and confirm if everything is now working as expected?

    Also, if you feel your experience has improved, we’d greatly appreciate it if you could consider updating your rating. Reviews have a direct impact on our plugin’s visibility and long-term sustainability, and your support truly makes a difference. https://wordpress.org/support/topic/the-case-when-free-is-much-better-than-premium/

    Best regards.

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