The boss told me (with no shame) that they cancelled the licence I fully paid
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They cancelled my All-in-One WP Migration lifetime licence I fully paid for. The boss of the company answered me by email that they do not plan to enable my lifetime licence again :
“you will not be able to update it nor download it from our website”.Yes, they keep the money, and then close access to the All-in-One WP Migration services. It even tell in their All-in-One WP Migration Terms :
“we may terminate or suspend your access immediately, without prior notice or liability, for any reason”I sent many more emails to the All-in-One WP Migration support, no more answer.
My public tweets did NOT make them react more than the dozens of bad reviews Servmask In & All-in-One WP Migration gets everywhere.
They absolutely do not care about their reputation and the customer satisfaction, because the free plugin All-in-One WP Migration is number one on WordPress.org.I am not used to publishing bad reviews, but I am not going to let them get richer from the poor people who don’t get the service they paid for.
Keeping the money but shutting down the service, how do you call that ?
If you plan to send money there, I advise you :
use the FREE All-in-One WP Migration plugin if you like, but if you don’t want to be disappointed, you should avoid at all cost to give any penny at the Servmask Inc company.There are many other easy ways than All-in-One WP Migration to migrate (large) WordPress websites for free.
Remember that if a free WordPress plugin like All-in-One WP Migration looks cool at front ;
but behind the paid premium version, companies could have very bad practices. Read the Terms, read the Refund Policy, search and read Reviews carefully everywhere.
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