Support » Fixing WordPress » The black diamond squares with question marks

  • I’ve experienced these black diamonds with question marks, when people tries to see my site: So right now nobody can see my site, but me, and I am curious in what to do.
    As far as I can read, it seems to be a problem with the multibyte string?
    “If your PHP settings have ‘Multibyte String : mbstring.encoding_translation’ turned on, some special characters will not display, and cutail any content following them”
    So, my question is, how do I change the multibyte string, if it is the problem. Or if anyone knows, what the problem really is, it would be great. I’m a bit of a rookie, so please use “idiot-language”, a lot of details in what to do – I really hope, some of you guys can help me, because it is pretty sad to have a site that nobody can see 🙂

    – Greetings from Denmark!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Try to change your charset

    Your theme has a file: header.php


    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />


    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />

    I’ve done so, but it didn’t help… darn :/
    Thanks for replying though!


    it seems you played a lot with the coding.

    Google cached your site on March 20 when it appeared acceptable.

    March 20

    Try to revert all changes.

    I’ve tried resetting everything at my host (going back to the standard theme etc.). And here there is no problem seeing the site. It is available in both safari, chrome and iPhone. But when i change to the theme i use, everything goes back to the black diamonds again. I use a theme called ZINE, bought at theme
    I guess, it is a problem with the theme then?

    Technically, being volunteers, we don’t support commercial themes here.

    You need to address that issue to theme’s developer or get rid of that theme at once.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The black diamond squares with question marks’ is closed to new replies.