The best that I have tested so far

  • circusshirt

    (@circusshirt)


    9 months, 2 weeks ago

    We operate a high-traffic e-learning platform that tracks user progress as they navigate through courses. At least once a week, we receive support tickets from learners reporting that their progress is not being recorded correctly.

    In every case we’ve investigated, the issue has been traced back to users running an ad blocker or using the Brave browser, both of which interfere with the progress tracking scripts.

    Now I can display a message to these users asking them to turn off any ad blockers.

    It works very well for our needs.

    I’ve modified the plugin slightly so that the popup message only displays on the homepage, rather than site-wide. This helps reduce disruption for users while still delivering the message early.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author cuongquach

    (@cuongquach)

    9 months, 2 weeks ago

    Thank for your kind review and suggestion for new features.

      The new version 1.0.6 has just been released and includes updates that I believe will address your needs.
      Please download the latest version and let me know what you think!

      • This reply was modified 9 months, 2 weeks ago by cuongquach.
      Thread Starter circusshirt

      (@circusshirt)

      9 months, 2 weeks ago

      Thank you so much, this should save us a great deal of time by reducing the number of support requests from users experiencing issues caused by ad blockers. These blockers often interfere with key tracking scripts on our eLearning platform, so having proactive detection in place is a huge help.

      Including the user agent in the logs is a great touch, as it gives us valuable insight into the device and browser being used.

      Would it be possible to go one step further and include a direct link in the logs to the user’s WordPress profile, if they’re logged in? That would make it even easier for us to investigate and support specific users.

      Plugin Author cuongquach

      (@cuongquach)

      9 months, 2 weeks ago

      I’m not entirely sure what you meant by the direct link in the logs to the user’s WordPress profile, if they’re logged in, so I’ve added a direct link to the user’s WordPress profile (wp-admin/user-edit.php?user_id=) in the log table in the new version 1.0.7

      Thread Starter circusshirt

      (@circusshirt)

      9 months, 2 weeks ago

      Thank you, that is actually what I was looking for!

    Viewing 4 replies - 1 through 4 (of 4 total)

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