Online Backup for WordPress
The backup failed: The server attempted to retrieve the data, but received junk (2 posts)

  1. Suranappar.se
    Posted 4 years ago #

    This plugin keeps giving me trubbles.
    It makes auto backups and at random times it works.
    So I tried maunal.
    It seems ONLY DOWNLOAD backup works, rest gets errors.
    I tried with all plugins inactive, no luck.

    Incremental seems to fail all the time, can it be, that theres been no change??? But then it should not say fail. Maual download works all the time.

  2. Online Backup
    Plugin Author

    Posted 4 years ago #

    Hi Suranappar.se,

    The error you are getting is because there is something going wrong when trying to get the backup data from your web site, to our backup vault. The vault will be asking for the data and something will be returning a web page or something instead of the data.

    If you email support at backup-technology.co.uk with your online backup vault username (the one you use to login to https://wordpress.backup-technology.com/) we can check the server side events for your username and take a look at what we're receiving and hopefully fine out why it isn't what we're supposed to be receiving.


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