Oh thats weird, looks like the custom options were not added since your ‘cart’ page doesn’t display them either, could you tell me which version of the plugin you are using please? also could you try really quick with another theme (like the standard wordpress theme)? Just to make sure this doesn’t happen due an incompatibility with your current theme?
Regards!
Version Plugin 1.2.13
Woocommerce 4.9.2
Put another Kadence theme, the problem remains
Hey! Can we expect help from you in this matter?
Hello!
Sorry for the delay, unfortunately i haven’t been able to replicate this issue. Could you send me your template or tell me where can i download it to do testing using the same template as you please?
I tried different templates, can I create an administrator account for you on this site?
Sure, please don’t share credentials here though as this forum is public, please create a support ticket in here https://productbuilder.rednao.com/contact-us/ (You won’t be able to use the ‘Contact Support’ tab as only users with the full version can use it but for this time please use the ‘Pre sale Question’ tab so you can share credentials in there).
Regards!
Boa Tarde você conseguiu resolver o problema?
