Can you explain your problem in more detail please, what do you mean by “crash”?
I can see that you are loading the form in a popup. If this problem only happens when the form is loaded in the popup, it is happening because Site Reviews initialises itself on the DOMContentLoaded event, and your popup is opened manually after that event.
To fix this, you will need to manually trigger the following javascript line on your popup open event:
GLSR.Event.trigger('site-reviews/init') // initialise Site Reviews
See also: https://github.com/pryley/site-reviews/blob/master/EVENTS.md
I read your post again and see that you are using Elementor Pro for your popup. In this case, no additional javascript should be necessary.
Can you explain what exactly is not working?
1. Does the form display correctly?
2. Does the form validation work when you try to submit an empty review (in other words, do you see the validation error messages)?
3. Are you able to click a star to select the rating of the review?
4. Does the form submit the review, or does the button spin forever?
5. If the form does not submit, does it display any errors?
6. Have you read the “Common Problems and Solutions” section on the help page?
7. Are there any entries in the Console log on the Site Reviews Tools page?
8. Are you able to provide any screenshots of the problem?
effectivement j’ai le même soucis, les Etoiles s’affichent mais les avis non!
par exemple :
seules les étoiles sont affichées, l’avis n’est pas affiché
@chezlibellule are you using the [site_reviews] shortcode to display the reviews?
[site_reviews] This displays your reviews.
[site_reviews_summary] This displays the summary of your review ratings.
[site_reviews_form] This displays the review submission form.
If the issue was with the star rating not working in the Elementor popups, this has been fixed in one of the last updates.
As there has been no reply from you in over a week, I will mark this issue resolved.
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