No choice but to thumbs down

Hello @janelwashere

Thank you for sharing your positive experience with us! We’re thrilled to hear that our backup migration plugin was able to help you quickly and easily migrate your website. We know how important it is to have an effective and reliable backup service, and we’re happy that we can give you that at no cost.

We appreciate your kind words and your willingness to support our work. We strive to continue providing excellent service and developing innovative solutions to meet our customers’ needs. If you have any further questions or feedback, please don’t hesitate to reach out to us. Thanks again for choosing Everest Backup – WordPress Cloud Backup, Migration, Restore & Cloning Plugin for your backup migration needs!

Hello @janelwashere,

I apologize for my delay in responding to your important feedback. I understand how crucial it is to acknowledge and address your concerns, and I regret any inconvenience my lack of response may have caused. Thank you for bringing this to my attention, and please allow me to provide you with the information/assistance you require.

Usually WordPress permalinks need to be flushed.

Step 1: In the WordPress admin area, go to “Settings > Permalinks”
Step 2: Click “Save Changes”

That’s all. Permalinks and rewrite rules are flushed.

Now your website’s all pages works fine.

Thank You

Hello @janelwashere,

Thank you for your response.

Actually, that is not a known issue. In fact, it is not an issue at all. This is a process that needs to be followed after completing a restore or rollback, and we have provided proper instructions for this.

For reference, you can review all of our screenshots which clearly show the steps involved.

In case of cloning at the end you can see this confirmation message where we have clearly mentioned thesethigs.

Please look at these screenshots.

In Cloning : https://drive.google.com/file/d/1EwlJKElnip68QOcD6NN5wr1qMg7T_hX3/view?usp=share_link

In Restore : https://drive.google.com/file/d/18uj1cEtaekWUx1dwnqGp242LoH9HG8EW/view?usp=share_link

In Rollback: https://drive.google.com/file/d/1SqhMewDXCt386C3p9-C7qowJx67mSd3X/view?usp=share_link

Regarding the wp-admin page

You can always access your website Admin Dashboard from
https://yourwebsitedomain.com/wp-admin
You need to replace “yourwebsitedomain.com” with your actual website name.

We understand that some technical errors may arise due to the constraints of your web hosting. However, please rest assured that our technical team is always available to help you resolve any issues that may occur. We are dedicated to providing you with the best possible support and ensuring that your experience with our product is as smooth and trouble-free as possible.

We appreciate your efforts in bringing to our attention the issues that you have faced despite the information provided. We acknowledge that this can be frustrating and we want to assure you that we are working hard to address these issues and make our product even better and more stable.

In order to improve our communication and support, we would like to invite you to join our other social channels. This will provide you with easier access to our team and allow us to address any concerns you may have more quickly.

As a team, we are constantly striving to improve our product and services and make them as user-friendly as possible. Your feedback is incredibly valuable to us, and we appreciate you bringing this to our attention. It helps us identify areas where we can improve and provide a better experience for all our users.

We hope that you will consider upgrading your rating from 1 star to 5 stars. Your positive feedback will provide us with the energy and motivation we need to work even harder to deliver the best possible service to you and all our users.