Support » Plugin: HMS Testimonials » Thank you page error

  • Resolved Jessica MakeItIfYouCan

    (@jessica-makeitifyoucan)


    I love this testimonials plug-in, but am having trouble with the thank-you page after someone submits a testimonial through the form. I entered this URL: http://www.airshowmastering.com/thank-you/

    But the page shows up with this message:

    Warning: Cannot modify header information – headers already sent by (output started at /home/davgla18/airshowmastering.com/index.php:1) in /home/davgla18/airshowmastering.com/sandbox/wp-content/plugins/hms-testimonials/shortcodes.php on line 268

    The testimonials are being saved, but the user is getting an error message instead of a thank you.

    https://wordpress.org/plugins/hms-testimonials/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeff K

    (@kreitje)

    Hey Jessica,

    What version of WordPress are you using?

    I will look in to see why it’s doing that. At one point in time this was fixed.

    Jeff

    Plugin Author Jeff K

    (@kreitje)

    Hey Jessica,

    Can you tell me what plugin you have installed?

    Jessica MakeItIfYouCan

    (@jessica-makeitifyoucan)

    Hi Jeff,
    Sorry for the delay–I replied to the email but just checked back to see that doesn’t post here.

    I have HMS Testimonials Version 2.2.8 installed.

    Jessica

    Plugin Author Jeff K

    (@kreitje)

    Hey Jessica,

    No worries. I will be releasing an update in the next few days. I don’t know if it will address your issue or not but I hope so.

    Can you tell me what all plugins you have installed and if they are active or not?

    Jeff

    Jessica MakeItIfYouCan

    (@jessica-makeitifyoucan)

    That’s good–hopefully it will solve the issue I’m having! Here’s my list of other plugins:

    Active Plugins:
    Askimet
    BackupBuddy
    Google Analyticator
    Gravity Forms
    HMS Testimonials
    Jetpack by WordPress.com
    Page/Post Specific Social Share Buttons
    Portfolio Slideshow Pro
    Theme Blvd Image Sizes
    Theme Blvd Layout Builder
    Theme Blvd Shortcodes
    Theme Blvd Sliders
    Theme Blvd Widget Areas
    Theme Blvd Widget Pack
    WordPress Importer
    WP Robots Txt

    Inactive Plugins:
    Inline Upload
    Limit Login Attempts
    NextGEN Gallery by Photocrati
    Regenerate Thumbnails
    Theme Blvd Admin Presence
    WP-Supersized

    Plugin Author Jeff K

    (@kreitje)

    Hey Jessica,

    I just pushed an update 2.2.10 that should fix your issue.

    Jeff

    Jessica MakeItIfYouCan

    (@jessica-makeitifyoucan)

    Hi Jeff,
    I updated the plugin and tried another test, but am still getting an error message:

    Warning: Cannot modify header information – headers already sent by (output started at /home/davgla18/airshowmastering.com/index.php:1) in /home/davgla18/airshowmastering.com/sandbox/wp-content/plugins/hms-testimonials/shortcodes.php on line 481

    Jessica

    Jessica MakeItIfYouCan

    (@jessica-makeitifyoucan)

    We discovered an extra space in some code that was causing trailing slashes to be required on our entire site. Once that was fixed, the thank-you page problem was also fixed!

    Plugin Author Jeff K

    (@kreitje)

    Thanks for letting me know!

    I hadn’t forgotten about this thread.

Viewing 9 replies - 1 through 9 (of 9 total)
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