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Text/Visual View Problem (10 posts)

  1. MullacSennical
    Member
    Posted 8 months ago #

    Hi there,

    When I create a post the Visual and Text buttons appear like this:
    http://i.imgur.com/YetH50W.png

    Clicking them doesn't change the view and the content area is split in half.

    At the bottom of the page it shows;
    http://i.imgur.com/gnMydkG.png

    I haven't seen this problem before so thank you for any help you can give.

  2. mrpritchett
    Member
    Posted 8 months ago #

    Do you have any plugins activated that would affect the editor? Can you provide a list of plugins?

  3. MullacSennical
    Member
    Posted 8 months ago #

    Hey,

    The plugins I have activated at the moment are:

    Shortcodes Ultimate
    Easy Contact Forms
    Enhanced Text Widget
    Limit Login Attempts
    ShareThis

    Thanks

  4. mrpritchett
    Member
    Posted 8 months ago #

    Try this. Deactivate all your plugins and see if that fixes it. If it does, slowly reactivate your plugins one by one until it breaks again. That is the plugin causing the issue. Either work with the plugin author to fix the bug or find a different plugin. If that doesn't work we'll try something else.

  5. MullacSennical
    Member
    Posted 8 months ago #

    I deactivated them all and then activated them again with the error still persisting.

    I've used the theme (Bryant by iThemes) before on many sites without this happening so I'm pretty sure it's not that either.

    Thanks

  6. mrpritchett
    Member
    Posted 8 months ago #

    Just to confirm, you did deactivate and then activate one at a time, checking the bug after activating each individual plugin, correct?

  7. MullacSennical
    Member
    Posted 8 months ago #

    Yeah that's right, one by one and checking each time to see if it had worked : )

  8. mrpritchett
    Member
    Posted 8 months ago #

    While there are many things this could be, the usual suspects are plugin issue, theme issue, and/or WordPress file issue (sometimes upgrades or installs get horked). Are you able to provide a fresh WordPress install to see if the last one is the case? ***Do not overwrite wp-content/ or wp-config.php***

  9. MullacSennical
    Member
    Posted 8 months ago #

    As it's a client I'm working for I don't currently have access to their FTP where the WordPress files are. When I started on their site the install had already been set up.

    I'll ask them for the details today and do a fresh install.

    Thanks!

  10. mrpritchett
    Member
    Posted 8 months ago #

    If I had to guess I would say it's either a WP files issue or perhaps the shortcodes plugin not being compatible with WP 3.9.1 or perhaps one of the other plugins. I checked into the shortcode plugin and noticed quite a few support posts regarding compatibility and UI issues.

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