Support » Plugin: Smart Grid-Layout Design for Contact Form 7 » Textarea field error

  • Resolved G. Manucharyan

    (@g-manucharyan)


    Hi.I have a problem on my website. The problem is connected with textarea field. It was not shown in the website, but in real it was created.
    Plz help me to fix the problem

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Aurovrata Venet

    (@aurovrata)

    It was not shown in the website, but in real it was created.

    there are no textarea fields in your form. How did you create the field?

    Same here. Textarea showing fine in backend but not visible in the page.

    https://rumboservicio.com.ar/columnas/

    • This reply was modified 2 months, 3 weeks ago by mardoqueo.
    • This reply was modified 2 months, 3 weeks ago by mardoqueo.

    https://imgur.com/a/HrVFFdD

    Here you can see the text area field, but it was not shown on the page where the contact form was shown.

    Plugin Author Aurovrata Venet

    (@aurovrata)

    @mardoqueo you have not saved your form properly, the textarea has not been inserted into your form. Please start your own thread. This is WordPress forum policy.

    @g-manucharyan please start your own thread. This is WordPress forum policy. thank you apologies for that reply, I didn’t realise you are the one who started this thread.

    So looking at your website, the row and column HTML markup is printed but the textarea fielf is missing altogether, as if it was never printed by the CF7 plugin.

    It is possible that the [textarea] tag itself has been stripped by the CF7 plugin, or your theme is removing the field for some reason.

    Eitherway, if you have inlcuded your [textarea] tag in your form editor, then the issue is unlikely coming from this plugin.

    Can you try to disable this plugin and see if the field appears?

    Plugin Author Aurovrata Venet

    (@aurovrata)

    Since I have not heard back from you, I am assuming/marking this is/as resolved

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