Support » Plugin: Better Click To Tweet » Text Showing Up but No Box

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ben Meredith


    Hi there. Can you pass along a link to your site, and I can check it out?

    Thanks so much!

    Sure! This post has a Click to Tweet near the bottom of the post.

    Give Mom What She Really Wants this Mother’s Day|5 Ideas

    Plugin Author Ben Meredith


    Was it working and then it stopped? Or has it always shown up like that?

    Here’s what’s technically happening: the CSS file which styles the click to tweet boxes is not being loaded correctly. This is likely the result of a plugin or theme incompatibility.

    The file should be here:

    The first step is to make sure that file is actually there. Navigate via SFTP to that folder on your server (wp-content/plugins/better-click-to-tweet/assets/css/ ) and make sure there is a file there named styles.css.

    If there is not, you need to re-download my plugin from here and unzip it. Then, navigate to the assets/css/ folder and upload that css file to your site.

    If that doesn’t fix it, you’ve got a theme or plugin incompatibility. You’ll need to disable all plugins and see if that fixes it. If it does, reenable them one at a time until something breaks. Whichever plugin you just activated is where the incompatibility lives.

    In case you are curious, I just wrote a post about why this troubleshooting advice is the quickest.

    Once we pinpoint where the incompatibility is, we’ll be able to fix it. Thanks!

    Yes, it was working initially when I installed it.

    I’ll go through the steps you mentioned above & update here when I’m finished. Thanks!

    That fixed it! Thank you so much!!

    Plugin Author Ben Meredith


    Excellent! I’m glad that fixed it. Thanks so much for using my plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Text Showing Up but No Box’ is closed to new replies.