Text not showing up on Mac (4 posts)

  1. bitchinbob
    Posted 3 years ago #

    I see this is a problem going way back, but I could not find an answer. My voucher works on windows machines but not on a Mac. It's there because I can select, copy and paste it, but when I open the pdf in Preview or Safari its invisible.


  2. Chris Taylor
    Plugin Author

    Posted 3 years ago #

    This is the first time I've heard of this problem. Is the text there but is set a white on a white background? Or is there no text in the PDF at all?

    Have you tried exactly the same PDF on a Windows machine and on other Macs?

  3. bitchinbob
    Posted 3 years ago #

    Hi Chris,
    The text is there but transparent. I've tried with different backgrounds with the same result. You can select it, copy and paste it, but can't see it.

    The exact same voucher works on a windows machine.

  4. villionaire
    Posted 2 years ago #

    was this issue ever resolved? having the same problem. I can highlight the text but it is transparent.

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