Support » Plugin: WordPress Simple Paypal Shopping Cart » Text missing in buyers email after Umlaut (äöü)

  • Resolved hjs1


    the plugin is working for me right, exept 1 point.
    If a buyer with Umlauts in her/his name is receiving an email I cannot see the full name in the Cart Order site.
    So if the first Name is Hans-Jörg I can only see Hans-J in the Name field.
    Same with the street a.s.o.

    Anybody has the same? How to handle this? Thanks in advance.
    (I am using the qtranslate plugin.)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author mra13


    You just need to enable UTF-8 formatting for your PayPal IPN notifications. Go to your PayPal account profile and set the IPN message formatting to UTF-8

    Hello and thanks for the reply.
    Up to now I have no PayPal IPN notifications switched on.
    Are the cart orders in WP which I can see in there, really sent back from PayPal?
    Im a little bit confused.

    Maybe you still have an idea.


    Plugin Contributor mbrsolution


    Hi HJ, the answer is yes. Remember that you are using PayPal services for your shopping cart transactions.

    I hope this helps you further.

    Kind regards

    Hi together,

    everything fine now. I changed to UTF-8 as you adviced in PayPal and it is working now.
    So many thanks to both of you!

    Kind regards


Viewing 4 replies - 1 through 4 (of 4 total)
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