• Resolved Smexhy

    (@smexhy)


    After the latest update my text looks like clickable links. Not sure how to describe this, but all the text in my wpbakery text fields looks like blue and when I left click anywhere it turns black again. I am certain this plugin is the cause, I am just not sure how.

    This plugin came with my theme, so I am not sure if developer of this theme is supposed to update anything, but I am curious whats going on. I will probably have to use older version instead for now.

    • This topic was modified 2 years, 6 months ago by Smexhy.
Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Dōvy Paukstys

    (@dovyp)

    @smexhy Can you please send me the theme you are using so I can test with it locally? wetransfer.com and send it to dovy@redux.io.

    Also please make sure you are on Redux 4.1.9 which resolves some bugs similar to this one.

    Chances are your theme author probably did not have the time to test the newest version of Redux, but we’re here to provide support! Once I receive your theme I will start testing it immediately.

    In the meantime, you can use this video to learn how to roll back to a previous version of Redux. I suggest version 3.8.16. https://www.youtube.com/watch?v=oaiAzmpgbYU

    Once I have it all fixed, I will let you know here and I’d appreciate you using the same approach to test the newer version of Redux. I want to make sure your issues are resolved.

    Thank you.

    Thread Starter Smexhy

    (@smexhy)

    Hey, yep I was using the latest version.

    I found some older version on some pluginarchives website from the march this year so I used that for now and the issue is gone.

    I appreciate your approach and thanks for looking into it. I am sending it to you right now.

    Plugin Author Dōvy Paukstys

    (@dovyp)

    I appreciate you. I will send you an update when I’ve had a chance to test your theme.

    Plugin Author Dōvy Paukstys

    (@dovyp)

    Please delete and reinstall Redux 4.1.11 and let me know if that fixes the CSS/font issues. If you’re not sure how, install WP Rollback, install and activate a previous version, then install and activate 4.1.11. If it worksI’ll push a new release tomorrow so the changes can go out to everyone. Thank you for your patience and helping me test this out.

    Plugin Author Dōvy Paukstys

    (@dovyp)

    Correction, please install 4.1.13. I believe this resolves the issues you were facing.

    Thread Starter Smexhy

    (@smexhy)

    Just checked on the latest version, looks like the same issue is still there immediately after installing the latest version.

    Thread Starter Smexhy

    (@smexhy)

    No problem with giving you access man, you could ask right away! 😉

    I will send the credentials to your email.

    Plugin Author Dōvy Paukstys

    (@dovyp)

    Bah, I forgot you sent me your theme. My apologies. Too much to do, too little time.

    I won’t contact you again until I am sure it works flawlessly.

    Thread Starter Smexhy

    (@smexhy)

    No problem, do as it suits best for you, I gave you credentials in the email, so you can even test it yourself, no problem there.

    Plugin Author Dōvy Paukstys

    (@dovyp)

    Not sure why, but I can’t log into your admin panel. All I see is an error page.

    Also, when I installed you theme locally with error logging on I found this error:

    
    Fatal error: Cannot redeclare compiler_action() (previously declared in /Users/dovy/Local Sites/consultio/app/public/wp-content/plugins/redux-framework-master2/sample/sample-config.php:627) in /Users/dovy/Local Sites/consultio/app/public/wp-content/themes/the-repair/inc/config.php on line 2514
    

    That means the theme author didn’t prefix a function name properly, which is causing this error. If you do a search and replace for compiler_action in the theme to something like the_repair_compiler_action the error will go away.

    I wonder if maybe this error is impacting what else you’re seeing. Can you do some digging?

    Thread Starter Smexhy

    (@smexhy)

    I am wondering if this error is only on version 4 and higher or also 3.x.x

    I forgot that my hosting has some geoip protection for login page enabled, try now if you can log in.

    However I never saw any fatal error anywhere, so I will have to look if error messages are allowed in wp-config.

    Plugin Author Dōvy Paukstys

    (@dovyp)

    This should be resolved with the most recent version, I sent you an email. Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)
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