Text Editor Non-Functional After Most Recenrt Update

  • Resolved ecommsiteadmin

    (@ecommsiteadmin)


    6 years, 6 months ago

    Dear ArielK:

    I just accepted an update to Elementor less than half an hour ago, and now I am unable to get the text editor to work on any of my pages.

    The text editor had been working fine (been at it for the last 10+ hours) until I accepted the update.

    Please fix asap. I’m on a deadline.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Yakir Sitbon

    (@kingyes)

    6 years, 6 months ago

    Do you have any error in your JS console?

    jonpbradley

    (@jonpbradley)

    6 years, 6 months ago

    I’m seeing possibly similar issues. I use Elementor on a whole load of sites and those with the most recent versions of basic and pro (some haven’t updated yet) are showing issues. I can actually get the text editor to work but icon lists and some buttons just show a blank gray space where I should see the editable settings. I can see this error in JS console…

    Uncaught ReferenceError: butterbean is not defined

    It doesn’t seem to be particularly consistent – editing some buttons works, others don’t.

    Quick response would be appreciated – also on a deadline!

    jonpbradley

    (@jonpbradley)

    6 years, 6 months ago

    And then I get this error when I try to click on the icon list to edit it…

    editor.min.js?ver=1.7.7:2 Uncaught TypeError: Cannot read property ‘fa fa-envelope-open’ of undefined
    at editor.min.js?ver=1.7.7:2
    at Function.m.each.m.forEach (load-scripts.php?c=1&load[]=underscore,jquery-core,jquery-migrate,backbone,shortcode,utils,wp-util,wp-backbone,media-models,plupload,wp-plupload,jquery-ui-c&load[]=ore,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.2:5)
    at n.onBeforeRender (editor.min.js?ver=1.7.7:2)
    at Object._triggerMethod (backbone.marionette.min.js?ver=2.4.5:22)
    at n.triggerMethod (backbone.marionette.min.js?ver=2.4.5:22)
    at n.render (backbone.marionette.min.js?ver=2.4.5:23)
    at n.renderChildView (backbone.marionette.min.js?ver=2.4.5:22)
    at n._addChildView (backbone.marionette.min.js?ver=2.4.5:22)
    at n.addChild (backbone.marionette.min.js?ver=2.4.5:22)
    at n.<anonymous> (backbone.marionette.min.js?ver=2.4.5:22)

    Plugin Author Yakir Sitbon

    (@kingyes)

    6 years, 6 months ago

    Please upgrade to 1.7.8. We fix this in this release.

    Thanks

    jonpbradley

    (@jonpbradley)

    6 years, 6 months ago

    Great, thanks. 1.7.8 is working for me!

    jonpbradley

    (@jonpbradley)

    6 years, 6 months ago

    This issue seems to be back with 1.7.9 and 1.7.10. The page is working fine and then as soon as I click on a heading element and go to ‘Advanced’ I lose all my editing options for all elements.

    Plugin Author ArielK

    (@arielk-1)

    6 years, 6 months ago

    Do you have other plugins related to Elementor?

    Please try to deactivate all other plugins and let me know if it works for you.

    Thread Starter ecommsiteadmin

    (@ecommsiteadmin)

    6 years, 6 months ago

    Dear Ariel K:

    1.7.10 has resolved the issue.

    Thank you for your prompt resolution.

    Thanks to everyone else who responded.

    Regards!

    (Oh…thanks also for a pretty sweet page builder!)

Viewing 8 replies - 1 through 8 (of 8 total)
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