• Resolved Alexander Guskov

    (@forcesail)


    Hi,
    I’m sorry again to report that text edit form (TinyMice) destroys any formatted text.

    1. if you input some intelligence formatted text into text tab, for example
      <p><em>Examples:</em></p>
      after accidental switching to “visual” tab or inputting imgage through pressing “add image” button the content of field (in text tab) converts to
      <p>&lt;p&gt;&lt;em&gt;Example:&lt;/em&gt;&lt;/p&gt;</p>
    2. Either all new lines in text tab converts to <br> while saving
    3. enter and shift+enter work opposite to the statdart behavior

    I removed autop filtering from the site as well as all other devils assistance and editing works perfect everywhere except this plugin.

    This is very old issue. The first time I reported it many years ago. Nothing has changed since that time/ I understand that it’s not easy to fix it quickly but, probably you could temporary remove tinymice at all, changing it to a simple textarea block?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi Alexander,

    Thank you for bringing to our attention the formatting issue you are experiencing. We attempted to reproduce the problem, but we were unsuccessful. We kindly ask that you provide us with a screenshot or screen recording of the issue you are encountering to assist our team in quickly resolving it.

    Regards,
    Sumit

    Thread Starter Alexander Guskov

    (@forcesail)

    Hi Sumitsanadhya,

    I can’t reproduce the issue stable. It happens sometimes when I have a few wp admin screens opened and edited the same time (a few quizzes, posts and pages).

    I’ll be keeping trying to investigate this issue for you better.

    Hello Alexander,

    I wanted to extend a heartfelt thank you for actively participating in our improvement process. Your input is truly valued.

    I wanted to let you know that I’ve forwarded the details to our development team, This will enable our team to thoroughly investigate and explore all possibilities.

    Your continued support is greatly appreciated. If you have any more thoughts or if there’s anything else you’d like to share, feel free to reach out.

    Kind regards
    Sumit

    Thread Starter Alexander Guskov

    (@forcesail)

    I promise to keep doing my best to help you to improve the plugin.

    Hello Alexander,

    We greatly value your input and are always open to suggestions from customers like you. For now, I`m marking this as resolved.

    Kind regards
    Sumit

    Thread Starter Alexander Guskov

    (@forcesail)

    Hello Sumit,

    I have caught an example of destroying text by plugin’s admin edit form. It’s not exactly that I described above but it’s reproducing well:
    https://forcesail.ru/screenshots/174542.mp4

    Another thing is that the plugin is doing something similar applying the template for output the result. I even had to make another plugin to fix bugs of your plugin otherwise it outputs ugly.

    Really, it would be much easy to type html to textarea field then to fix that “smart” edit helper destroys. Any way to set something smart, inputing html is unavoidable.

    Hello Alexander,

    We appreciate your patience and we are back with an update.

    Our developers followed your description step by step and tried to replicate the described issue but unable to replicate. Kindly refer to the screen recording attached. This might happen due to third party plugin. https://www.awesomescreenshot.com/video/25953728?key=dc361c3dad120ad41126bcccce931014

    To further assist you, we kindly request a screencast demonstrating the specific actions leading up to the problem. This additional information will greatly assist us in accurately replicating the issue and finding a suitable solution.

    Looking forward to your response

    Regards,
    Sumit

Viewing 7 replies - 1 through 7 (of 7 total)
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