Support » Fixing WordPress » Text Color Issues with Update to 3.8.3/3.9

  • Allyson


    I received an email about a week ago letting me know what my blogs have been automatically updated to WordPress 3.8.3 (it says 3.9 in admin).

    Since then, I can no longer access “other colors” in the Text Color drop-down menu in my posts.

    Any clue why?

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  • Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.



    I deactivated all my plugins and reactivated the ones I want to use, but that didn’t make any difference. The issue was obviously caused by the update. Is anyone having the same issue?

    I’m on a Mac using Google Chrome.

Viewing 2 replies - 1 through 2 (of 2 total)
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