Support » Themes and Templates » Text area goes blank when using 'Format' dropdown

  • I would like our client to be able to use the Format dropdown when they’re on the visual side of the editor (WYSIWYG). Whenever I highlight a section and give it any type of Format option, it hides all the copy. It still keeps a block of white space for where the text should be, and everything is visible on the HTML side. So, the content isn’t being deleted, just hidden.

    Any ideas?

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