Text added weirdly to product on checkout page

  • alFrame

    (@alframe)


    2 years, 6 months ago

    Hi there, if you go to the website and do the following:
    – add a product
    – add a text in the text field
    – continue to the cart (here it looks ok!)
    – continue to checkout (Completely messed up display!)

    You can see the text added to the product which makes the entire order page not readable anymore. The plugin seems to pipe the text from the text field into the WooCommerce class “product-name” instead of adding it’s own div or table for the text…

    Screenshot cart drop down: https://snipboard.io/OeI6zY.jpg
    Screenshot checkout: https://snipboard.io/Np527O.jpg

    Also in the email sent by the shop has the same problem. The text is piped into the product-name…

    Screenshot Email: https://snipboard.io/9I3HzZ.jpg

    Any way to fix this? This is a show stopper!

    Thanks!

    Edit: This is not fixable with adding CSS because it can not be split out of the product-name class…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter alFrame

    (@alframe)

    2 years, 6 months ago

    Is the support for this plugin non existent? I notice that since a few months questions remain unanswered.

    Don’t want to push. But I have this plugin on a live site and I need to know if I should re-orient here.

    Thanks!

    • This reply was modified 2 years, 6 months ago by alFrame. Reason: spell check
    Thread Starter alFrame

    (@alframe)

    2 years, 5 months ago

    I gave up on this plugin. Support is non existent and functionality is deprecated.

    I do not recommend this plugin! It’s a waste of time!

    Case closed…

    • This reply was modified 2 years, 5 months ago by alFrame.
    Plugin Support oluisrael

    (@oluisrael)

    2 years, 5 months ago

    Hi there @alframe. My apologies that the plugin didn’t meet your expectations due to the issue you faced with it. Here is a screenshot of the available options for the textarea https://prnt.sc/1yv41je to prevent it from squishing.

Viewing 3 replies - 1 through 3 (of 3 total)
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