• This is going to be short and sweet. I have been trying to figure out why I am getting an error so soon after installation.

    “A Facebook / Open Graph image meta tag for this webpage could not be generated. Facebook and other social websites require at least one image meta tag to render their shared content correctly.”

    A Google search for a solution has proven fruitless. This company has poor docs, and requires an upgrade to Pro to get an answer. I will try a little longer, but it looks like I will be uninstalling this plugin very soon.

    So far, I think I would rather find a working meta tag plugin and take my chances at being found rather than waste another minute looking at all the SSO warning this plugin is generating.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    Why not post your question in the support forum? https://wordpress.org/support/plugin/wpsso

    You do not have to be a Pro user to get an answer, and in fact, WordPress.org forbids support of Pro versions in their support forums (we also have a dedicated support website for Pro users).

    WPSSO probably has the most extensive FAQ https://wordpress.org/plugins/wpsso/faq/ and Notes https://wordpress.org/plugins/wpsso/other_notes/ of any plugin I know, so I’m not sure why you would think it’s not well documented…

    Anyway, if you’d like to post your question in the support forum, I’d be happy to help you.

    BTW, this FAQ would probably help: http://surniaulula.com/codex/plugins/wpsso/faq/how-does-wpsso-find-detect-select-images/

    In your case, it sounds like #3, using a featured or attached image in your post/page, would be the way to go. 😉

    js.

    And yet, there is nothing about my issue. Your attempt to point me in the right direction has gotten me no closer to an answer. I understand what it is supposed to do, just not how to correct the issue. Further attempts to run better keyword searches in the forum have only revealed more frustrated people without answers. I will try the support page, but if your response to me is the same way you did with bcr8tive, this will be a short conversation. So far, there is lots of information on what this plugin is supposed to do, and not so much on correcting problems like the one I am having.

    Plugin Author JS Morisset

    (@jsmoriss)

    Posting your questions in the support forum is a good way to go — plugin reviews are not the preferred way to answer questions and address issues.

    You didn’t mention if selecting a featured image fixed your problem.

    I’ll have a look at the support forum and see if I can help you further there.

    js.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Testing the basic version’ is closed to new replies.