Support » Plugin: StageShow » Testing Stripe payments

  • dougdavis22

    (@dougdavis22)


    Hi guys, me again!

    So I’m now at the stage where I’m trying to integrate Stripe as the payment gateway. I’ve got the Stripe account all setup & verified, and have added the Live & Test API keys into the Stageshow settings. For testing, I’ve added a test Webhook endpoint in Stripe and grabbed the key, put that in the settings as well.

    So, everything appears to work fine in test mode – get taken to Stripe for the payment, put the details in and the transaction goes through. But, what isn’t happening is the following:

    1) I’m not getting an email confirmation for the sale
    2) In the sale details, the personal info is not being populated from Stripe – so I don’t have any name or address details for the purchaser.

    Is this correct? Should I only expect those to work properly in Live? Any help appreciated. Thanks, Doug.

Viewing 6 replies - 1 through 6 (of 6 total)
  • dougdavis22

    (@dougdavis22)

    OK, just spotted an issue in the webhook URL in the Stageshow plugin – it’s pointing to a file that doesn’t exist.

    The URL says …/stageshow_stripe_callback.php
    The file that actually exists is …/stageshowlib_stripe_callback.php

    (note the difference between stageshow and stageshowlib)

    So that gets most of the info I need populated in the sale. Still no email sent, still looking into that.

    kevers82

    (@kevers82)

    Hi Doug,

    There is an issue with the stripe payment gateway that i am told there is going to be an update coming soon to sort this issue.

    Kevin

    dougdavis22

    (@dougdavis22)

    Thanks Kevin. Interestingly, I just got the confirmation email albeit a few minutes after the sale was complete. So it does appear to be working for me at the moment.

    dougdavis22

    (@dougdavis22)

    Though it would be good if we could specify which personal information to collect at checkout, as currently I can’t collect someone’s phone number when using Stripe.

    Hi Doug,

    Can you give me some in help in the steps you took to get Stripe payments to work as i’m still struggling to get any sales out of the Checkout stage?

    Many thanks
    Kevin

    Done it thank you managed to update as above and now works fine thank you for the tip

    Kevin

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.