Support » Plugin: Strong Testimonials » Testimonials don’t show up

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Chris Dillon

    (@cdillon27)

    Try clearing the cache. Caching plugins usually listen for updates in posts and pages only.

    I already did… 🙁

    Should I wait a little longer to see if it works?

    Thanks.

    Plugin Author Chris Dillon

    (@cdillon27)

    Here’s what I see at the bottom of page’s source code:

    <!-- WP Fastest Cache file was created in 0.71358704567 seconds, on 09-11-17 16:00:09 -->

    Plugin Author Chris Dillon

    (@cdillon27)

    Oh, wait, is that Nov 9 instead of Sep 11? I misunderstood.

    That would be November, 9th (Brazilian date format).

    Plugin Author Chris Dillon

    (@cdillon27)

    I see the testimonials in the code but they are hidden until the pagination is applied. So something is preventing the pagination from starting.

    You’re using WP Fastest Cache, yes?

    Yes, I’m using WP Fastest Cache

    Plugin Author Chris Dillon

    (@cdillon27)

    This may be a bug in 2.28 with paginated views. Can you try that view without pagination?

    Plugin Author Chris Dillon

    (@cdillon27)

    My apologies, the cache is not the problem. I found the bug and I am working on it.

    Great.

    Please, let me know as soon as you have fixed it and deployed the new version.

    Thanks a lot, Chris.

    Have a good one.

    Fernando

    Plugin Author Chris Dillon

    (@cdillon27)

    Please update to version 2.28.2 and let me know if that solves it. You may need to do a hard refresh (Ctrl+F5) on that page.

    Hi there!

    I updated the plugin. The testimonials are ok now. But, for some reason, it takes forever for them to load, making the site very slow.

    Any clue why this is happening?

    Thanks.

    Plugin Author Chris Dillon

    (@cdillon27)

    Glad to hear it’s working.

    The view now waits to initialize until its images are loaded and the navigation is added in order to (1) be compatible with some themes and (2) to provide a smoother visual experience.

    Before they would appear immediately and then the navigation would appear and cause a bounce which some people found distracting, especially when placed in some themes that provide smooth transitions.

    I may make that optional in the future but I’d like to get some more feedback first.

    From a user standpoint, a visitor to the page will read the content at the top first, giving the view (and videos) time to load. When they scroll down, the view will be showing. But I can see how it is not ideal for your visitors who may scroll to the bottom immediately to fill out the form.

Viewing 13 replies - 1 through 13 (of 13 total)
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