Support » Plugin: Testimonial Slider » testimonials broke after update on staging

  • Resolved zignorp

    (@zignorp)


    The testimonials are working fine on the url that I shared. However, after running updates on the staging server, I get an error message in the block:
    “Your site doesn’t include support for the radiustheme/tss block. You can leave this block intact or remove it entirely.”
    This is a pretty simple site, without many plugins. Do you have any idea why that error is displaying? I’m worried about updating wp on the live site. Thanks!
    (dev server is password protected, but I’m hoping you’ve seen this b4 and don’t need to see it. Thanks!)

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Please update the latest version we fixed this issue.

    Thanks

    Thread Starter zignorp

    (@zignorp)

    Hmmm, updated, now it appears, but formatting is different. It’s showing quote title cut off to the left of each quote, while, you can see how it was displaying on the live url:

    https://stoptherotteneggbill.org/

    animation has changed too, now it’s a slow slide to slide scroll, and titles are blue and cut off between words, appearing to the side of the quote. Glad I have a dev site. Any help would be appreciated, thank you!

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Can you please send me dev site link where is the issue so I can check and fix that?

    Thanks

    Thread Starter zignorp

    (@zignorp)

    Sure, there’s a browser password though, that I don’t want to share here. I’m not sure the best way to deal with that, let me know if you have an idea. It’s just to view the site, but still. Thanks!

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Can you please go to our website and create a ticket?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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