Support » Requests and Feedback » Test site still running

  • vpalla


    The designer hired to develop my site started a test site that several people could review and comment on during the first few months of design is still running. It is almost an exacted duplicate of my current site. The problem is the designer that started the site had dropped out of site he will not return phone calls or emails for the past two months. How do I get the logon and password reset so I can get the site down?

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  • mrmist


    Forum Janitor

    If you have access to the test site database, you could delete it.
    If you have access to the test site hosting, you could delete the files, and / or find the database passwords in there.
    If you don’t have access to either of those things, then you can’t reset the password, and you’d need to restort to a non-technical solution.

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