• Resolved yandoos

    (@yandoos)


    Hello

    I really don’t know whats going on and would really appreciate some help. I’ve changed my password of an email account in cPanel and then in WP mail bank. When I then test sending an email it fails and i don’t know why. It can’t be the password as i have copy and pasted it in twice to rule it out.

    Any ideas?

    The debug info is below:
    2016-08-30 21:29:20 Connection: opening to ssl://unitedinbrittany.com:465, timeout=300, options=array (
    ‘ssl’ =>
    array (
    ‘verify_peer’ => false,
    ‘verify_peer_name’ => false,
    ‘allow_self_signed’ => true,
    ),
    )
    2016-08-30 21:29:21 Connection: opened
    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “”
    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “220-server.wizardwebz.co.uk ESMTP Exim 4.87 #1 Tue, 30 Aug 2016 22:29:21 +0100

    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “220-server.wizardwebz.co.uk ESMTP Exim 4.87 #1 Tue, 30 Aug 2016 22:29:21 +0100

    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “220-We do not authorize the use of this system to transport unsolicited,

    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “220-server.wizardwebz.co.uk ESMTP Exim 4.87 #1 Tue, 30 Aug 2016 22:29:21 +0100
    220-We do not authorize the use of this system to transport unsolicited,

    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “220 and/or bulk e-mail.

    2016-08-30 21:29:21 SERVER -> CLIENT: 220-server.wizardwebz.co.uk ESMTP Exim 4.87 #1 Tue, 30 Aug 2016 22:29:21 +0100
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    2016-08-30 21:29:21 CLIENT -> SERVER: EHLO unitedinbrittany.com
    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “”
    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]

    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]

    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-SIZE 52428800

    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
    250-SIZE 52428800

    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-8BITMIME

    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
    250-SIZE 52428800
    250-8BITMIME

    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-PIPELINING

    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING

    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-AUTH PLAIN LOGIN

    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN

    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250 HELP

    2016-08-30 21:29:21 SERVER -> CLIENT: 250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250 HELP
    2016-08-30 21:29:21 Auth method requested: UNKNOWN
    2016-08-30 21:29:21 Auth methods available on the server: PLAIN,LOGIN
    2016-08-30 21:29:21 Auth method selected: LOGIN
    2016-08-30 21:29:21 CLIENT -> SERVER: AUTH LOGIN
    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “”
    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “334 VXNlcm5hbWU6

    2016-08-30 21:29:21 SERVER -> CLIENT: 334 VXNlcm5hbWU6
    2016-08-30 21:29:21 CLIENT -> SERVER: YWRtaW5AdW5pdGVkaW5icml0dGFueS5jb20=
    2016-08-30 21:29:21 SMTP -> get_lines(): $data is “”
    2016-08-30 21:29:21 SMTP -> get_lines(): $str is “334 UGFzc3dvcmQ6

    2016-08-30 21:29:21 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
    2016-08-30 21:29:21 CLIENT -> SERVER: WjMhQyZUMWgtQ29l
    2016-08-30 21:29:23 SMTP -> get_lines(): $data is “”
    2016-08-30 21:29:23 SMTP -> get_lines(): $str is “535 Incorrect authentication data

    2016-08-30 21:29:23 SERVER -> CLIENT: 535 Incorrect authentication data
    2016-08-30 21:29:23 SMTP ERROR: Password command failed: 535 Incorrect authentication data
    2016-08-30 21:29:23 SMTP Error: Could not authenticate.
    2016-08-30 21:29:23 CLIENT -> SERVER: QUIT
    2016-08-30 21:29:23 SMTP -> get_lines(): $data is “”
    2016-08-30 21:29:23 SMTP -> get_lines(): $str is “221 server.wizardwebz.co.uk closing connection

    2016-08-30 21:29:23 SERVER -> CLIENT: 221 server.wizardwebz.co.uk closing connection
    2016-08-30 21:29:23 Connection: closed
    2016-08-30 21:29:23 SMTP Error: Could not authenticate.

    https://wordpress.org/plugins/wp-mail-bank/

Viewing 1 replies (of 1 total)
  • Plugin Contributor The WP Empire

    (@wordpress-empire)

    Hi,

    The problem looks like to be an authentication issue.

    We would recommend checking your details again!

    Thanks

    Support Team
    Tech Banker

Viewing 1 replies (of 1 total)
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