Title: Test failure
Last modified: October 4, 2019

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# Test failure

 *  Resolved [mattkwa](https://wordpress.org/support/users/mattkwa/)
 * (@mattkwa)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/test-failure-3/)
 * Hi. I just loaded and installed the Hummingbird plugin. When I tried to run the
   test, I got this error message:
    The performance test didn’t return any results.
   This could be because you’re on a local website (which we can’t access) or something
   went wrong trying to connect with the testing API. Give it another go and if 
   the problem persists, please open a ticket with our support team. Please help.
   Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftest-failure-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Anton Vanyukov](https://wordpress.org/support/users/vanyukov/)
 * (@vanyukov)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/test-failure-3/#post-11996708)
 * Hi [@mattkwa](https://wordpress.org/support/users/mattkwa/),
 * I have triggered a manual scan for you. Could you please run another test? The
   report should be updated
 * Best regards,
    Anton
 *  Thread Starter [mattkwa](https://wordpress.org/support/users/mattkwa/)
 * (@mattkwa)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/test-failure-3/#post-11997450)
 * Thank you Anton. I ran the speed test again, a couple of times, and came back
   with the same result/error message
 *  [Anton Vanyukov](https://wordpress.org/support/users/vanyukov/)
 * (@vanyukov)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/test-failure-3/#post-11999525)
 * [@mattkwa](https://wordpress.org/support/users/mattkwa/),
 * If you’re not seeing the report, that means that the API calls from Hummingbird
   are not reaching our servers. Please ask you host if curl calls to [https://premium.wpmudev.org](https://premium.wpmudev.org)
   are blocked? Also, it might be worth trying to disable any firewall/security 
   plugins that you have enabled to test if there’s a conflict.
 * Best regards,
    Anton
 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/test-failure-3/#post-12023819)
 * Hello [@mattkwa](https://wordpress.org/support/users/mattkwa/)
 * I’m marking this topic as resolved due to recent inactivity.
    Feel free to comment
   back with any updates or create a new topic.
 * Thank you,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Test failure’ is closed to new replies.

 * ![](https://ps.w.org/hummingbird-performance/assets/icon-256x256.gif?rev=2633221)
 * [Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN](https://wordpress.org/plugins/hummingbird-performance/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/hummingbird-performance/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/hummingbird-performance/)
 * [Active Topics](https://wordpress.org/support/plugin/hummingbird-performance/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/hummingbird-performance/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/hummingbird-performance/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/test-failure-3/#post-12023819)
 * Status: resolved