Test email sent, form confirmed but never received the message

Resolved carolaword
(@carolaword)

8 years, 4 months ago

Hi,
I’m trying to understand what the test result means, but >I have no idea, I found these lines of text that might seem weird:
SERVER -> CLIENT: 220-nnc.nncservers.net ESMTP Exim 4.86 #2 Thu, 03 Dec 2015 15:29:37 -0600
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.

Could this be the reason I’m not sending emails? the email I’m using it’s a domain.com not gmail or anything like that, I’m still pasting all the results here.
I hope you can help me, I’m trying to use this plugin for many sites where I need to specify “From”. (Marked my password with XXXXX)
Thanks!!!

Test Message Sent

The result was:

bool(true)

The full debugging output is shown below:

object(PHPMailer)#787 (73) {
[“Version”]=>
string(6) “5.2.10”
[“Priority”]=>
int(3)
[“CharSet”]=>
string(5) “UTF-8”
[“ContentType”]=>
string(10) “text/plain”
[“Encoding”]=>
string(4) “8bit”
[“ErrorInfo”]=>
string(0) “”
[“From”]=>
string(23) “info@veganslimshake.com”
[“FromName”]=>
string(14) “VeganSlim Site”
[“Sender”]=>
string(23) “info@veganslimshake.com”
[“ReturnPath”]=>
string(0) “”
[“Subject”]=>
string(51) “WP Mail SMTP: Test mail to carolinallanos@gmail.com”
[“Body”]=>
string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“AltBody”]=>
string(0) “”
[“Ical”]=>
string(0) “”
[“MIMEBody”:protected]=>
string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.
“
[“MIMEHeader”:protected]=>
string(414) “Date: Thu, 3 Dec 2015 21:29:37 +0000
To: carolinallanos@gmail.com
From: VeganSlim Site
Subject: WP Mail SMTP: Test mail to carolinallanos@gmail.com
Message-ID: <31856e7148817563195c36122e69d17b@veganslimshake.com>
X-Priority: 3
X-Mailer: PHPMailer 5.2.10 (https://github.com/PHPMailer/PHPMailer/)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

“
[“mailHeader”:protected]=>
string(0) “”
[“WordWrap”]=>
int(0)
[“Mailer”]=>
string(4) “smtp”
[“Sendmail”]=>
string(18) “/usr/sbin/sendmail”
[“UseSendmailOptions”]=>
bool(true)
[“PluginDir”]=>
string(0) “”
[“ConfirmReadingTo”]=>
string(0) “”
[“Hostname”]=>
string(0) “”
[“MessageID”]=>
string(0) “”
[“MessageDate”]=>
string(30) “Thu, 3 Dec 2015 21:29:37 +0000”
[“Host”]=>
string(18) “nnc.nncservers.net”
[“Port”]=>
string(3) “465”
[“Helo”]=>
string(0) “”
[“SMTPSecure”]=>
string(3) “ssl”
[“SMTPAutoTLS”]=>
bool(true)
[“SMTPAuth”]=>
bool(true)
[“SMTPOptions”]=>
array(0) {
}
[“Username”]=>
string(23) “info@veganslimshake.com”
[“Password”]=>
string(12) “XXXXXXXXX”
[“AuthType”]=>
string(0) “”
[“Realm”]=>
string(0) “”
[“Workstation”]=>
string(0) “”
[“Timeout”]=>
int(300)
[“SMTPDebug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“SMTPKeepAlive”]=>
bool(false)
[“SingleTo”]=>
bool(false)
[“SingleToArray”]=>
array(0) {
}
[“do_verp”]=>
bool(false)
[“AllowEmpty”]=>
bool(false)
[“LE”]=>
string(1) “
“
[“DKIM_selector”]=>
string(0) “”
[“DKIM_identity”]=>
string(0) “”
[“DKIM_passphrase”]=>
string(0) “”
[“DKIM_domain”]=>
string(0) “”
[“DKIM_private”]=>
string(0) “”
[“action_function”]=>
string(0) “”
[“XMailer”]=>
string(0) “”
[“smtp”:protected]=>
object(SMTP)#786 (13) {
[“Version”]=>
string(6) “5.2.10”
[“SMTP_PORT”]=>
int(25)
[“CRLF”]=>
string(2) “
“
[“do_debug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“do_verp”]=>
bool(false)
[“Timeout”]=>
int(300)
[“Timelimit”]=>
int(300)
[“smtp_conn”:protected]=>
NULL
[“error”:protected]=>
array(4) {
[“error”]=>
string(0) “”
[“detail”]=>
string(0) “”
[“smtp_code”]=>
string(0) “”
[“smtp_code_ex”]=>
string(0) “”
}
[“helo_rply”:protected]=>
NULL
[“server_caps”:protected]=>
NULL
[“last_reply”:protected]=>
string(43) “221 nnc.nncservers.net closing connection
“
}
[“to”:protected]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(24) “carolinallanos@gmail.com”
[1]=>
string(0) “”
}
}
[“cc”:protected]=>
array(0) {
}
[“bcc”:protected]=>
array(0) {
}
[“ReplyTo”:protected]=>
array(0) {
}
[“all_recipients”:protected]=>
array(1) {
[“carolinallanos@gmail.com”]=>
bool(true)
}
[“attachment”:protected]=>
array(0) {
}
[“CustomHeader”:protected]=>
array(0) {
}
[“lastMessageID”:protected]=>
string(53) “<31856e7148817563195c36122e69d17b@veganslimshake.com>”
[“message_type”:protected]=>
string(5) “plain”
[“boundary”:protected]=>
array(3) {
[1]=>
string(35) “b1_31856e7148817563195c36122e69d17b”
[2]=>
string(35) “b2_31856e7148817563195c36122e69d17b”
[3]=>
string(35) “b3_31856e7148817563195c36122e69d17b”
}
[“language”:protected]=>
array(0) {
}
[“error_count”:protected]=>
int(0)
[“sign_cert_file”:protected]=>
string(0) “”
[“sign_key_file”:protected]=>
string(0) “”
[“sign_extracerts_file”:protected]=>
string(0) “”
[“sign_key_pass”:protected]=>
string(0) “”
[“exceptions”:protected]=>
bool(true)
[“uniqueid”:protected]=>
string(32) “31856e7148817563195c36122e69d17b”
}

The SMTP debugging output is shown below:

2015-12-03 21:29:37 Connection: opening to ssl://nnc.nncservers.net:465, timeout=300, options=array (
)
2015-12-03 21:29:37 Connection: opened
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “220-nnc.nncservers.net ESMTP Exim 4.86 #2 Thu, 03 Dec 2015 15:29:37 -0600
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “220-nnc.nncservers.net ESMTP Exim 4.86 #2 Thu, 03 Dec 2015 15:29:37 -0600
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “220-nnc.nncservers.net ESMTP Exim 4.86 #2 Thu, 03 Dec 2015 15:29:37 -0600
“
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “220-We do not authorize the use of this system to transport unsolicited,
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “220-nnc.nncservers.net ESMTP Exim 4.86 #2 Thu, 03 Dec 2015 15:29:37 -0600
220-We do not authorize the use of this system to transport unsolicited,
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “220-nnc.nncservers.net ESMTP Exim 4.86 #2 Thu, 03 Dec 2015 15:29:37 -0600
220-We do not authorize the use of this system to transport unsolicited,
“
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “220 and/or bulk e-mail.
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “220-nnc.nncservers.net ESMTP Exim 4.86 #2 Thu, 03 Dec 2015 15:29:37 -0600
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
“
2015-12-03 21:29:37 SERVER -> CLIENT: 220-nnc.nncservers.net ESMTP Exim 4.86 #2 Thu, 03 Dec 2015 15:29:37 -0600
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
2015-12-03 21:29:37 CLIENT -> SERVER: EHLO veganslimshake.com
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
“
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250-SIZE 52428800
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
“
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250-8BITMIME
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
250-8BITMIME
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
250-8BITMIME
“
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250-PIPELINING
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
“
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250-AUTH PLAIN LOGIN
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
“
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250 HELP
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP
“
2015-12-03 21:29:37 SERVER -> CLIENT: 250-nnc.nncservers.net Hello veganslimshake.com [162.144.53.51]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP
2015-12-03 21:29:37 Auth method requested: UNKNOWN
2015-12-03 21:29:37 Auth methods available on the server: PLAIN,LOGIN
2015-12-03 21:29:37 Auth method selected: LOGIN
2015-12-03 21:29:37 CLIENT -> SERVER: AUTH LOGIN
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “334 VXNlcm5hbWU6
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “334 VXNlcm5hbWU6
“
2015-12-03 21:29:37 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2015-12-03 21:29:37 CLIENT -> SERVER: aW5mb0B2ZWdhbnNsaW1zaGFrZS5jb20=
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “334 UGFzc3dvcmQ6
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “334 UGFzc3dvcmQ6
“
2015-12-03 21:29:37 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2015-12-03 21:29:37 CLIENT -> SERVER: WjA0KHBObjVwZ2F5
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “235 Authentication succeeded
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “235 Authentication succeeded
“
2015-12-03 21:29:37 SERVER -> CLIENT: 235 Authentication succeeded
2015-12-03 21:29:37 CLIENT -> SERVER: MAIL FROM:
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250 OK
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250 OK
“
2015-12-03 21:29:37 SERVER -> CLIENT: 250 OK
2015-12-03 21:29:37 CLIENT -> SERVER: RCPT TO:
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250 Accepted
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250 Accepted
“
2015-12-03 21:29:37 SERVER -> CLIENT: 250 Accepted
2015-12-03 21:29:37 CLIENT -> SERVER: DATA
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “354 Enter message, ending with “.” on a line by itself
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “354 Enter message, ending with “.” on a line by itself
“
2015-12-03 21:29:37 SERVER -> CLIENT: 354 Enter message, ending with “.” on a line by itself
2015-12-03 21:29:37 CLIENT -> SERVER: Date: Thu, 3 Dec 2015 21:29:37 +0000
2015-12-03 21:29:37 CLIENT -> SERVER: To: carolinallanos@gmail.com
2015-12-03 21:29:37 CLIENT -> SERVER: From: VeganSlim Site
2015-12-03 21:29:37 CLIENT -> SERVER: Subject: WP Mail SMTP: Test mail to carolinallanos@gmail.com
2015-12-03 21:29:37 CLIENT -> SERVER: Message-ID: <31856e7148817563195c36122e69d17b@veganslimshake.com>
2015-12-03 21:29:37 CLIENT -> SERVER: X-Priority: 3
2015-12-03 21:29:37 CLIENT -> SERVER: X-Mailer: PHPMailer 5.2.10 (https://github.com/PHPMailer/PHPMailer/)
2015-12-03 21:29:37 CLIENT -> SERVER: MIME-Version: 1.0
2015-12-03 21:29:37 CLIENT -> SERVER: Content-Type: text/plain; charset=UTF-8
2015-12-03 21:29:37 CLIENT -> SERVER: Content-Transfer-Encoding: 8bit
2015-12-03 21:29:37 CLIENT -> SERVER:
2015-12-03 21:29:37 CLIENT -> SERVER: This is a test email generated by the WP Mail SMTP WordPress plugin.
2015-12-03 21:29:37 CLIENT -> SERVER:
2015-12-03 21:29:37 CLIENT -> SERVER: .
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “250 OK id=1a4bRZ-0001zt-9s
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “250 OK id=1a4bRZ-0001zt-9s
“
2015-12-03 21:29:37 SERVER -> CLIENT: 250 OK id=1a4bRZ-0001zt-9s
2015-12-03 21:29:37 CLIENT -> SERVER: QUIT
2015-12-03 21:29:37 SMTP -> get_lines(): $data was “”
2015-12-03 21:29:37 SMTP -> get_lines(): $str is “221 nnc.nncservers.net closing connection
“
2015-12-03 21:29:37 SMTP -> get_lines(): $data is “221 nnc.nncservers.net closing connection
“
2015-12-03 21:29:37 SERVER -> CLIENT: 221 nnc.nncservers.net closing connection
2015-12-03 21:29:37 Connection: closed

https://wordpress.org/plugins/wp-mail-smtp/

Viewing 3 replies - 1 through 3 (of 3 total)

Jason Hendriks
(@jasonhendriks)

8 years, 4 months ago
Could this be the reason I’m not sending emails?

No. This email was accepted. It is sending emails.
```
SERVER -> CLIENT: 250 OK id=1a4bRZ-0001zt-9s
```
(Marked my password with XXXXX)

This password!? Z0**pN**pg** Ya, you better change it now anyway.
Thread Starter carolaword
(@carolaword)

8 years, 4 months ago

mmm…
Ok, I changed the password…

But I’m not getting the messages. I’m getting the test email, but not the messages I’m sending through the visual composer form, which doesn’t allow me to specify from or nothing much, just where will the message will be sent to.

But it’s not working. What else could be wrong?

Thread Starter carolaword
(@carolaword)

8 years, 4 months ago

Ok, sorry, it is working, at first it took long time to send or receive the email.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Test email sent, form confirmed but never received the message’ is closed to new replies.