Support » Fixing WordPress » Tesseract theme, not switching to mobile mode on landscape tablets

  • Resolved gaylebel

    (@gaylebel)


    I revamped my library’s website: aldrichpubliclibrary.org
    (it’s an improvement from what it used to be)

    When in landscape mode on tablets it treats the site as a non-mobile webpage, however when tapping the dropdown menus on the header, they do not drop down. It treats it as a “click” instead of a hover and thus doesn’t open the menu. I’d prefer it to tap to open the menu, but would also accept forcing it into mobile mode if detected on tablet. How do I achieve this?

    Apple devices open no menu at all. Android opens a menu but still goes directly to the landing page of that header button, so still not useable.

    I only know very basic css/html. Potential solutions I’ve found don’t say where to insert or replace a line.

    • This topic was modified 7 years, 2 months ago by gaylebel.
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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I am sorry but that theme is not supported in these forums for the following reasons.

    1. The Tesseract theme is not GPL compatible. The terms of on the author’s site include this verbiage.

    http://tesseracttheme.com/terms-of-use/

    This license does not grant you permission to:

    • Remove any copyright from all versions of the Tesseract theme without the purchase of the Unbranding Plugin license
    • Advertise the download of the theme for sale
    • Attempt to decompile or reverse engineer any software contained on Tesseract/Gogoit Corp.’s web site or products

    Which pretty much guarantees that that theme is not for these forums. That’s a real deal killer in this community.

    Non GPL products are not welcome in the WordPress community. Official WordPress policy states that all plugins and themes that are publicly released are required to adhere to http://wordpress.org/about/gpl/

    Any support requests for non-GPL products are usually ignored, in the interests of supporting the community and its freedoms.

    2. This theme is a commercial product even though the author gives his theme away for free. In order to modify the copyright statement (according to the author) you need to purchase a plugin from the author.

    For pro or commercial product support please contact the author directly on their site.

    http://help.tesseracttheme.com/

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

    I hope you are able to find support for your theme but please, seek support elsewhere. That theme is not welcome here.

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