Support » Plugin: TeraWallet - For WooCommerce » Terrible terrible terrible

Terrible terrible terrible

  • blacklevel

    (@blacklevel)


    4 months ago

    Terrible terrible terrible. Like a throwback to the 2000s. The developer writes to the support every six months, when he sobers up or when a new child grows up – I don’t know, but it’s an unfortunate situation if you don’t like paypal or local bank. In the 2000s I would have given 5 stars, today I give 0.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Subrata Mal

    (@subratamal)

    4 months ago

    @blacklevel thanks for your valuable feedback. Please let us know if you have any suggestions for our plugin.

    Thread Starter blacklevel

    (@blacklevel)

    4 months ago

    Subrata Mal

    (@subratamal)
    I have many suggestions for your plugin, also bug fixes, but you newer answer to questions, and this is 3rd time when you migrating to new brand and you pretend that the things that happened before that have nothing to do with you.

    Plugin Author Subrata Mal

    (@subratamal)

    4 months ago

    @blacklevel Yes we change our brand name because it was conflicting with WooCommerce so WordPress request us to change so but we never pretend that previous mistakes and issues were because of the previous brand. You can check the developers of this plugin are the same as it was before.

    We will be waiting for your suggestions so that we can improve our plugin.

    Thread Starter blacklevel

    (@blacklevel)

    4 months ago

    “Please contact https://standalonetech.com/ as we do not have an affiliation with TeraWallet.”

    Plugin Author Subrata Mal

    (@subratamal)

    4 months ago

    @blacklevel We never say this on our official sites or forum. Could you please let us know where this thing is written?

    Thread Starter blacklevel

    (@blacklevel)

    4 months ago

    This is was instead after contact you.
    Allways.
    Do not ask me, how to contact you. Do not ask me, where is your actual website.

    Please just give me/custimers an acrual link to your support/contact/website.

    Thread Starter blacklevel

    (@blacklevel)

    4 months ago

    No any forum awailable just 1 or 2 months. you do not see it?

    Plugin Author Subrata Mal

    (@subratamal)

    4 months ago

    @blacklevel our plugin user can always contact us through this plugin support forum but unfortunately we can’t find any topic created by you.

    Plugin Author Subrata Mal

    (@subratamal)

    4 months ago

    https://wordpress.org/support/plugin/woo-wallet/

    Thread Starter blacklevel

    (@blacklevel)

    4 months ago

    Realy?
    Please just give me a link to support forum, uf you say this.

    Plugin Author Subrata Mal

    (@subratamal)

    4 months ago

    Also you can reach out to our official support forum https://woowallet.in/forum/core/

    Thread Starter blacklevel

    (@blacklevel)

    4 months ago

    https://woowallet.in/
    and
    https://standalonetech.com/
    is the same anyway?

    Plugin Author Subrata Mal

    (@subratamal)

    4 months ago

    Yes both are same but as we said earlier we are migrating our old domain woowallet.in to standalonetech.com because woowallet.in is violating WooCommerce trademark.

    Thread Starter blacklevel

    (@blacklevel)

    4 months ago

    Finally!!
    So your sypport forum is not in https://woowallet.in/support/
    but now in
    https://woowallet.in/forum/core/

    And supprrt emails to info@standalone.com you also received yest? or any support emails just needed to send to anothel channel ? Maybe diferrent color or etc…?

    maybe there are some another “hidden channels” like Onion?

    Just because Im tired to contact 2 years, for bugs also 1 year for custom works.
    Do I need visit India, to contact you? 🙂

Viewing 14 replies - 1 through 14 (of 14 total)
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