Title: Terrible Support Nextscripts
Last modified: August 30, 2016

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# Terrible Support Nextscripts

 *  [sniffertje](https://wordpress.org/support/users/sniffertje/)
 * (@sniffertje)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/terrible-support-nextscripts/)
 * I ordered the updated version of nextscripts a while ago.
 * When we using the support ticket system, there is no support for nextscripts,
   we waiting more then 2 weeks for replies to support issues.
 * Is support of nextscripts dead? Is nextscripts dead? What is correct way for 
   issues nowadays?
 * [https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [catwalkghost](https://wordpress.org/support/users/catwalkghost/)
 * (@catwalkghost)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/terrible-support-nextscripts/#post-6254255)
 * Same here. Have two tickets open for a paid version and no reply. Even an acknowledgement
   that the support doesn’t know the answer would have been better.
 * It’s a good plug-in, but if you have issues that are not in the FAQ you’re pretty
   much on your own.
 *  Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/)
 * (@nextscripts)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/terrible-support-nextscripts/#post-6254320)
 * What are those unanswered ticket numbers?
 *  Thread Starter [sniffertje](https://wordpress.org/support/users/sniffertje/)
 * (@sniffertje)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/terrible-support-nextscripts/#post-6254337)
 * Ticket #214527
 *  [catwalkghost](https://wordpress.org/support/users/catwalkghost/)
 * (@catwalkghost)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/terrible-support-nextscripts/#post-6254350)
 * #364787 LinkedIn issue
    and #231232— but this one I managed to resolve myself.
   Can let you know the solution if interested
 *  Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/)
 * (@nextscripts)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/terrible-support-nextscripts/#post-6254367)
 * sniffertje (Ticket #214527) and catwalkghost (Ticket #364787)
 * Please take a look at the screenshot of the “Open Ticket” ([http://www.nextscripts.com/support/open.php](http://www.nextscripts.com/support/open.php))
   page:
    [http://snag.gy/Gx8lk.jpg](http://snag.gy/Gx8lk.jpg)
 * Now please look at the [http://www.nextscripts.com/known-issues/](http://www.nextscripts.com/known-issues/)
   page. You will find your tickets there.
 * PS: We apologize for this, but we don’t do this because we mean or because we
   just like to have “bad support” threads. But we are just a small group and we
   really need to spend our time on fixing issues, then on answering the same tickets
   that we already got, checked and acknowledge over and over again.
 *  [catwalkghost](https://wordpress.org/support/users/catwalkghost/)
 * (@catwalkghost)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/terrible-support-nextscripts/#post-6254422)
 * Thank you for the reply. Noted and apologies. This one is an oversight on my 
   side. Will **always** check “known issues” page before opening a ticket.
 * Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Terrible Support Nextscripts’ is closed to new replies.

 * ![](https://ps.w.org/social-networks-auto-poster-facebook-twitter-g/assets/icon-
   256x256.png?rev=1106267)
 * [NextScripts: Social Networks Auto-Poster](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/)
 * [Active Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [catwalkghost](https://wordpress.org/support/users/catwalkghost/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/terrible-support-nextscripts/#post-6254422)
 * Status: not a support question