Support » Plugin: WP Native Articles - Facebook Instant Articles Plugin for WordPress » Great configuration possibilities, but there are no fixes.

  • I bought this plugin for the many positive ratings. However I detected that many instant articles were not generating them. I sent a support ticket and the answer was a little late.
    I’ll wait for next update.

    • This topic was modified 4 months, 2 weeks ago by  jerrynay.
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  • I agree. They take an awful amount of time to respond. You have to insist several times in order to get answer, despite having subscribed to the premium version.

    Plugin Author OzTheGreat

    (@ozthegreat)

    Hi all,

    Thanks for taking the time to submit a review. You’re right about the support times and I’d like to apologies for them. I started a new job before Christmas and because of that the plugin has taken a bit of a back seat over the last few months. I’m very much hoping to rectify this over the coming weeks and am working through all the support requests at the moment.

    @jerrynay if you ping me another support request with a link to this topic I’ll process your refund straight away.

    Once again, sorry for the delay.

    All the best

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