Terrible Support for Pro

  • leslane

    (@leslane)


    11 months, 3 weeks ago

    I have an issue with my league licence saying it’s invalid, even though there’s 250+ days validity left. I lodged a ticket on 9th April, here it is 27th May and it’s STILL not resolved & they just ignore my emails and no longer update the case.

    Would not recommend!

Viewing 1 replies (of 1 total)
  • Plugin Contributor Nabil

    (@nabil_kadimi)

    8 months ago

    Hello @leslane,

    We respond to all support requests without exception. It’s possible you typed the wrong email address, which could mean our responses didn’t reach you.

    Please visit https://support.themeboy.com/ and use the chat bubble on the bottom left to send us your message.

    Thanks,
    Nabil


Viewing 1 replies (of 1 total)
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