Title: Terrible support (Elementor Pro)
Last modified: November 21, 2021

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# Terrible support (Elementor Pro)

 *  [tyronty](https://wordpress.org/support/users/tyronty/)
 * (@tyronty)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/terrible-support-elementor-pro/)
 * For the design layout itself, it is alright. But they keep changing things around
   and support is virtually 0. Support does not help and is not very knowledgeable.
   Encounter some bugs like adding products (query) with Elementor Pro.

Viewing 1 replies (of 1 total)

 *  [Elementor](https://wordpress.org/support/users/davidr90/)
 * (@davidr90)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/terrible-support-elementor-pro/#post-15093559)
 * Hello [@tyronty](https://wordpress.org/support/users/tyronty/),
    I’m Miroslav,
   a Team Leader from Elementor’s Customer Experience. I want to apologize for the
   experience you had with us, and to thank you for sharing it. We strive to provide
   the best customer experience possible, but we are only human and we all make 
   mistakes. And with each new release we are becoming better and better. We would
   like to hear your story and see what we could do better, so please write to our
   Customer Service Quality team [feedback@support.elementor.com](https://wordpress.org/support/topic/terrible-support-elementor-pro/feedback@support.elementor.com?output_format=md)
   and I’ll make sure they are aware of your situation. We do value your feedback!

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Elementor](https://wordpress.org/support/users/davidr90/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/terrible-support-elementor-pro/#post-15093559)