Title: Terrible support
Last modified: September 3, 2016

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# Terrible support

 *  [aisha70](https://wordpress.org/support/users/aisha70/)
 * (@aisha70)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/terrible-support-8/)
 * I bought the Pro version because I loved the look of the download icon and link
   in the free one. In the Pro version, it’s not that easy…you have links, pages,
   templates, a lot more bloated, and not what I needed. The support on the Pro 
   forums is terrible. When you do get a reply, it’ll be a curt “Please give me 
   your WP login”, but when you ask how long this will take…no reply. The guy makes
   good plugins but is lousy when it comes to helping people out.
    I switched over
   to the fantastic Delightful Downloads because I have over a thousand products
   on my site, and couldn’t risk there being a problem, and not being able to sort
   it out.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/)
 * (@codename065)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/terrible-support-8/#post-7909513)
 * We replied all of your support quest within few hours or same day. But I’m not
   sure why you are saying this.

Viewing 1 replies (of 1 total)

The topic ‘Terrible support’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Shahjada](https://wordpress.org/support/users/codename065/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/terrible-support-8/#post-7909513)