Title: Revised Support Rating!! Oustanding!
Last modified: February 23, 2021

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# Revised Support Rating!! Oustanding!

 *  [intersportgroup](https://wordpress.org/support/users/intersportgroup/)
 * (@intersportgroup)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/terrible-support-70/)
 * This plugin seems to be working correctly with the exception of unusual formatting
   in the display of the variable options on an Elementor Single Product template.
   Extremely wide space between rows etc. I have been trying for 4 days to just 
   get GetWoo to tell if they have custom css that I can use to fix it or if they
   can advise how to go about obtaining custom css through purchase etc. They have
   responded 4 times with the simple answer that they don’t understand what I’m 
   talking about eventhough I have emailed and attempted to upload screen shots 
   of the issue. The upload image button on their tech support interface appears
   not to work properly. The most recent response include a link to a software download“
   this is how you take a screen shot”. This is laughable. Very frustrating. Woocommerce
   tech support was kind enough to provide me with custom css that has at least 
   for now solved some of the problem.
 * After receipt of review Mr. Ehsaan, developer of the plugin emailed me directly
   and organized a skype meeting whereby he created custom CSS for me on the spot
   while I watched and approved the changes. This has now moved from a poor experience
   to on eof the best I have ever had. His help has created a beautful appearance
   on my site and he was very gracious to provide it to me at no additional cost.
   These changes were necessary due to the fact that I am using Elementor Single
   Product Template.
    Thank you Mr. Ehsaan! Dona
    -  This topic was modified 5 years, 2 months ago by [intersportgroup](https://wordpress.org/support/users/intersportgroup/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [pluginswoo](https://wordpress.org/support/users/pluginswoo/)
 * (@pluginswoo)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/terrible-support-70/#post-14090654)
 * [@intersportgroup](https://wordpress.org/support/users/intersportgroup/)
 * Actually, we are on vacation. Just back today.
    Could you give me your ticket
   ID?
 * I’ll join you personally.
 * Thank You
 *  [pluginswoo](https://wordpress.org/support/users/pluginswoo/)
 * (@pluginswoo)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/terrible-support-70/#post-14090703)
 * [@intersportgroup](https://wordpress.org/support/users/intersportgroup/)
 * I’ve personally replied to the ticket.
 * Could you please reply.
 * Thank You
 *  Thread Starter [intersportgroup](https://wordpress.org/support/users/intersportgroup/)
 * (@intersportgroup)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/terrible-support-70/#post-14091202)
 * I have replied to your email, and sent a skype invitation. Thank you, Dona.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Revised Support Rating!! Oustanding!’ is closed to new replies.

 * ![](https://ps.w.org/woo-variation-swatches/assets/icon-256x256.gif?rev=3157951)
 * [Variation Swatches for WooCommerce](https://wordpress.org/plugins/woo-variation-swatches/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-variation-swatches/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-variation-swatches/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-variation-swatches/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-variation-swatches/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-variation-swatches/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [intersportgroup](https://wordpress.org/support/users/intersportgroup/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/terrible-support-70/#post-14091202)