Support » Plugin: Visual Composer Website Builder » Terrible Support

  • monsterbk3k


    I have a premium license and it comes with “dedicated support”. What that means is you send an email and then someone will get back with you within a day. Then another day, and another and another. It takes FOREVER to get a solution. You’ll be frustrated and will get even more frustrated when you don’t hear back from them. Currently, they’ve taken my site down and guess what? Crickets. I’ll hear back in a day or so.

    The plugin has to be “reset” multiple times. Then you have to reload headers and footers, resave live pages because images will lose their links. Not good.

Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.