Support » Plugin: Kraken.io Image Optimizer » Terrible Support

  • The plugin constantly has issues to the point where we have had to disable it. We have attempted to contact Kraken for support (as we are a paying customer) and they simply do not respond!

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  • Plugin Author karim79

    (@karim79)

    Hi there,

    We are currently working through an issue with out support system, which should be resolved today. Can you shoot an email to ksalman at kraken.io please?

    -Karim

    Bit confused by this being a five star review – but with heading ‘Terrible Support’ and text saying they had to disable it?

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