• There are so many issues with the widget and contacted to them several times issuing ticket. They never provide the solutions as other developers.
    Also they never inform us how to cancel subscription or refund.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Codexpert, Inc

    (@codexpert)

    Hi @islandbuddy
    Sorry to hear that you had a bad experience with our support.
    Could you let us know the ticket ID so we can investigate? Please cooperate.

    Kind regards

    Yes I agree. They deliberately make so hard to ask for a refund, when the money-back guarrantee was so aggressively advertised. I hope they will get their act together to work as an honest and reliable company.

    so disappointed.

    Plugin Support Md. Nazmus Sadat

    (@nazmus5982)

    Hi @felicia77
    We are extremely sorry for the late reply.

    We don’t operate 24 hours a day and you might have received the replies because we work in a different timezone.

    Our support replied back to you as soon as they started office but it seems like they haven’t heard back from you after asking you about the issues.

    Our support team is really helpful and if can share the issues they will help you out for sure.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Terrible service’ is closed to new replies.