Terrible Product – Appalling Customer Support

At $95 dollars a year, this has to be one of the worst plugins available for WordPress. There are so many issues with the booking system they are impossible to list all here but include lack of device responsiveness, unable to test system before going live, no booking confirmations when entering bookings in the back end, no simple way to style the front end and license renewal does not retain existing data. But most of all the support is truly awful: they quote up to 48 hours but often takes twice that and is usually apathetic and unhelpful. There is a reason why this plugin is not available via either WordPress.org or Envato and that is because both those platforms would probably throw it off. Ask yourself one question before purchasing this plugin: why does their website not have a working demo of the booking system? I’ve asked why and, funnily enough, they haven’t got back to me yet. If you want a booking system that works with excellent support, use Maestrel’s HBook plugin.