• paschalis

    (@paschalis)


    We tried this plugin time after time, but it has bugs and does its own things… Shows only one post, shows huge layouts without any reason and generally, it doesn’t do what is promised. I tried to fix it by asking for advice from support but they failed to help me and didn’t offer a solution other than ”give us access to your website” … If you can’t fix a simple thing, we have to go somewhere else.

    • This topic was modified 1 month ago by paschalis.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Md Khalil Uddin

    (@khalilu)

    Hey @paschalis,

    We are sorry for being late reply here as our whole company team was on a yearly vacation.

    Hope you are doing great. Perhaps the plugin isn’t configured correctly that’s why it shows only one post on your end. This is not really a bug. You can check our plugin live demo in action! The plugin works out of the box fantastically and actively used by 15000+ happy users.

    Sometimes it is very tough to guess the issue without seeing your WordPress dashboard why it shows only one post, shows huge layouts. We are grateful that you initially contacted with our dedicated support team and they requested you to give your temporary staging site access so that they can find out actual reason.

    We are again very saddened to hear about your most recent experience with the pro version. If you give us an opportunity to help you, We would love to assist you again to resolve the issue faced. Could you please provide us with the email address of your account?

    Looking forward to hearing from you.

    Thanking you-
    Khalil

    Thread Starter paschalis

    (@paschalis)

    You do not hand over the keys to your house when someone is supposed to fix a window. if you don’t have potential fixes or can’t understand why there is such a problem or be guided with screenshots, then the cooperation is over between the user and the developer. Good luck

    Plugin Contributor Md Khalil Uddin

    (@khalilu)

    Hi @paschalis

    Sometimes it is very tough to guess the issue without seeing your WordPress dashboard as the issue might occur from the theme or 3rd party plugins conflict.

    You could better create temporary access with this plugin: https://wordpress.org/plugins/temporary-login-without-password/

    Have a good day!

    Stay safe and well.

    Thanking you-
    Khalil

Viewing 3 replies - 1 through 3 (of 3 total)
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