Terrible, headache

  • tiagoceo19830703

    (@tiagoceo19830703)


    1 month, 3 weeks ago

    I have been supporting this plugin for six months because I thought it had potential. After all this time I realized that I was wrong. The team is incapable of solving the problems presented and with each new update, things get worse. This plugin is causing an error in my checkout and does not allow my customer to complete the purchase. Don’t tell me that this is not true, because I have deactivated all the plugins and left only your plugin activated and the error continues. When deactivated the error disappears and my customer is able to complete the purchase. Although upset because I spent a lot of time configuring and translating this plugin, I was forced to deactivate the plugin.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    1 month, 3 weeks ago

    Hi @tiagoceo19830703

    We’re really sorry to hear about your continued frustration, and we totally understand how disappointing this must be, especially after the time you invested in configuring and translating the plugin.

    We remember your earlier support request and regret that we couldn’t resolve the issue at the time. It’s never our intention to leave a problem unresolved, and we’re truly sorry it reached this point.

    We’re still eager to get to the bottom of this. If you’re open to giving us another try, we’d love to take a fresh look and work toward a fix. You can reach out to our dedicated support team directly.

    Thank you again for sticking with us as long as you did we do appreciate it.

    Best,
    The ReviewX Team

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.