Terrible Customer Support – Plugin Doesn’t Work Properly

  • acasoftware

    (@acasoftware)


    1 year, 1 month ago

    This entire process has been a nightmare for my business. The plugin does not do recurring payments, it only does an automatic reorder each month. That’s NOT how subscriptions work. It’s supposed to be recurring payments after the first order is made. Instead, it creates a new order each month. This triggers onboarding processes for existing customers…What a nightmare. I’ve been begging and begging and begging for their support team to help me but they literally don’t understand English. NIGHTMARE!

Viewing 1 replies (of 1 total)
  • Plugin Author WP Swings

    (@wpswings)

    1 year ago

    Hello,

    As far we know, our plugin completely works fine as per defined at our product page and we are very sure that it works completely as it should be,

    In any single case, if the plugin is not working, we are always open for help and want to help each customer, we will again request you to connect team again, and try last time, maybe you get better results

    Thank you

Viewing 1 replies (of 1 total)
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