Support » Plugin: Kraken.io Image Optimizer » Terrible Customer Service

  • As others are noting here, their customer service is terrible. In fact I’d use the word “non-existent”.

    After signing up with an account I decided that the service was no longer what I needed and contacted them to delete my account. Multiple times, in different ways, I’ve contacted their customer support about this and never had a response. Currently breaching GDPR rules, they’re going to be reported.

    Thank goodness I never handed over any payments to them.

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