Support » Plugin: Code Snippets » Terrible Attitude

  • Laura


    I’ve been using this pluggin for months on several websites. They now removed features that used to be free and made them premium, like CSS. I have many clients complaining about their broken sites now, thank you very much for that.

    This is bad attitude and I won’t be buying the full plugin just because of that.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Shea Bunge


    We haven’t removed anything from the free plugin. Code Snippets Pro includes features that were never present in free, and when it was released we actually added features to the free plugin, such as the content snippet type and additional shortcodes.

    We’re committed to ensure that the free version of Code Snippets remains under active development, and will only get better over time, never removing existing features or functionality.

    I’m sorry to say, but if your clients’ sites are breaking then it’s not the fault of any updates to this plugin of that nature.

    Steve D.


    Shea has ALWAYS gone above and beyond to serve his free plugin users. I shake my head in disbelief when users complain about the plugin when it’s actually their code that’s at fault. Nevertheless, Shea always graciously debugs their bad code when he’s under no obligation to do so. I know of no other developer who would do this.

    I wish people in this forum would be a little bit more humble about their own coding ability and a little more appreciative of what service they get from Shea.

    Hear! Hear! The terrible attitude seems to be purely from the users of this plugin if this forum is anything to go by. Often after Shea has gone above and beyond to help someone who’s rude, they don’t even follow up or say thanks. From one developer to another, I’d like to know how you deal with the frustration that would undoubtedly cause me.

    This plugin is fantastic, I just wish your user base would appreciate it and you more.

Viewing 3 replies - 1 through 3 (of 3 total)
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